Catalog Number 100/811/070CZ |
Device Problem
Incomplete or Missing Packaging (2312)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms#617147.No problem or issues were identified during the device history record review.Investigation of this complaint was done based on received photos.Visual inspection of the photos showed one open shelf carton with tube holder and cleaning brush inside carton.Each work order is sample inspected by quality department prior release to sterilization.The history of internal non-conformities and complaint history was checked and no trend of similar incidents was identified.Reported missing component is considered to be isolated incident only.Root cause remains unknown.No action taken.
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Event Description
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It was reported that one of the units has an item of the kit missing.It is a 2 part kit and the brush and strap are missing from the kit.Device was not in use with patient.Pickup of the device for investigation will be arranged.No patient injury reported.
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Search Alerts/Recalls
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