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Model Number 21-7302-24 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/21/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Other text: this remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).Visual and functional tests were performed.Sample received consists in one (1) cassette product.A sample was received in used conditions without its original packaging, decontaminated and inside in a plastic bag.The sample was visually inspected at a distance of 12? to 16? under normal conditions of illumination to detect sample conditions that could cause functional issues.The sample received did not present any damaged, kink, cut or condition that could cause failure mode.The pump tube height fails; however due sample was received in used conditions it is possible that the pump tube height was modified during the use.The sample failed the accuracy test.The sample was fully priming and connected without difficulty, the pump was set running and no alarms were activated.The reported issue was not confirmed.The root cause was undetermined.Actions taken were not performed due complaint was not confirmed.
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Event Description
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It was reported that the customer changed the cassette for a regular replacement.A "no disposable, pump won't run" alarm went off, so the patient changed the pump to another one.However, the alarm persisted.Patient then changed the cassette to another one.After that, the alarm was cleared, and the system got back to working normally.No patient injury was reported.
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Search Alerts/Recalls
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