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Model Number N/A |
Device Problems
Adverse Event Without Identified Device or Use Problem (2993); Insufficient Information (3190)
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Patient Problem
Pain (1994)
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Event Date 03/30/2023 |
Event Type
Injury
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Event Description
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It was reported by the patient that she experienced pain when using the spinal pak device.The patient stated that everything declined when she started using the device.Her pain was below the surface of the skin.Her level of pain was a 9 out of 10.The patient advised that recently she sat a little longer than usual and swept the floor.She also started physical therapy.The patient advised she did call her doctor's office to speak to the physician's assistance, but has not received a call back, to date.The patient is currently using gabapentin and a pain pump.The customer service representative has requested a call back from the patient if they speak with her doctor's office.It was explained to the patient to conduct a time test with the spinal pak device.Customer service further requested a call back if there are any issues with pain during the time test.No replacements sent at this time.No additional patient consequences have been reported.
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Manufacturer Narrative
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The device was not returned to zimvie for investigation.The reported event was not verifiable after the investigation associated with pain.The device history record was reviewed and no discrepancies related to the reported event were found.No physical and/or functional condition could be found after the dhr that could be considered a causal factor for the reported complaint.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly zimvie will continue to monitor for trends.Zimvie complaint (b)(4).Date of event: the event occurred sometime in (b)(6) 2023.
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Search Alerts/Recalls
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