A.1.-a.5.There was no patient involvement.H10: livanova deutschland manufactures the s5 roller pump.The incident occurred in fayetteville, arkansas.Livanova initiated an investigation.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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A livanova field service representative was dispatched to the facility to investigate the device and could confirm the reported issue.In order to solve it, computer board (hkr), motor control board (hms) were replaced.In addition, lcd/led panel with touch screen, ribbon cables, silicone gasket and cable speaker were replaced as per s5 system user manual since they were the old version.Subsequent functional verification testing was completed without further issues and the unit was returned to service.The reported error message is mostly caused by an interruption of the connection between hkr and hms boards, meaning that the hms board did not get information from the hkr board.Complaints database analysis revealed that no similar event on this device occurred since its installation in 2010.Based on the information available and livanova technical intervention, it cannot be ruled out that the reported event was due to an electrical failure of the hkr board or hms board.
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