SMITH & NEPHEW, INC. GII DISHED INS SZ1-2 11MM; PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, POLYMER/METAL
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Model Number 71420756 |
Device Problem
Delivered as Unsterile Product (1421)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/26/2023 |
Event Type
malfunction
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Event Description
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It was reported that, during a tka procedure, while opening a gii dished ins sz1-2 11mm, the implant dropped to the floor, because the inner packaging was peeled.The procedure was resumed, without any delay, using a s+n back-up device.Patient was not injured as consequence of this problem.
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Manufacturer Narrative
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H10: internal complaint reference: (b)(4).
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Manufacturer Narrative
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The package was not returned for evaluation; therefore, an analysis of the package could not be performed.The photographs were reviewed and revealed that the package is opened.However, it can not be determined if it was previously opened by the user.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.According to the packaging sequence, the component should be placed in the inner pouch with a flat bottom side facing the polyethylene terephthalate packaging (clear).The inner pouch should be sealed and placed into outer pouch and the outer pouch should be sealed.A review made by the quality engineering team revealed that a peeled inner pouch was identified in the packaging prior to use in surgery.The sterile heat seal packaging process is done on a part-to-part basis and considered individualized for this reason.With this in mind, and considering there have been no additional complaints received for the implicated batch, the complaint is considered isolated.This packaging is subjected to visual inspection during processing, and this type of damage has a high likelihood of detection during the inspection.A review of the pictures provided did not indicate the product was defective at the time of manufacture.At this time, we have no reason to suspect that the package failed to meet any specifications at the time of manufacture.Factors that could contribute to the reported event include damage during shipping and/or mishandling.Based on this investigation, the need for corrective action is not indicated.Should the package or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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