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Model Number 11330003 |
Device Problems
Electrical /Electronic Property Problem (1198); Unexpected Shutdown (4019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/19/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Siemens is conducting a thorough investigation of the reported event.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.
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Event Description
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It was reported to siemens that a malfunction occurred while operating the naeotom alpha ct system.On (b)(6) 2023, a 6-year-old male patient underwent an inner ear examination in which the system hung up during the scan.As a result, a rescan of the patient was necessary.No negative health consequences were reported for the patient associated with the reported event.Therefore, this report is submitted with an abundance of caution as siemens considers children as a vulnerable patient group.
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Manufacturer Narrative
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H3, h6: siemens healthineers conducted a thorough investigation of the reported event.The root case was identified as a software bug, which will be solved within future software versions.The risk for this defect is rated as severity 2, probability a.Based on the technical and regulatory evaluation, this technical fix is deemed not reportable under 21 cfr 806.20 because it is not intended to reduce a risk to heath posed by the device or remedy a violation of the regulations caused by the device (which may present a risk to health).H7: inspection was checked in the initial report submitted on may 17, 2023.This selection was checked in error.
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Search Alerts/Recalls
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