Belated evaluation and reporting of this complaint was done during retrospective review as part of capa 20-0052 corrective action 6.The device is not available for investigation.Customer has taken a picture showing the neutral eletrode part is molten down and the working electrode is also broken and partial molten.Form the kind of damage, we assume that there has been a short cut between the electrodes.Most likely, the working electrode got broken and touched or came too close to the neutral electrode resulting in a short cut and high current flow which heated up the metal above the melting point.Why the working electrode broke can't be determined - in similar cases, there has been excessive force applied to the neutral electrode or it has been operated too long and got worn out.Complaint statistics show no other complaints on this batch.The event is filed under internal karl storz complaint id (b)(4).
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It was reported that during a endometrial ablation for menorhagia, it came to an incident.Procedure started without problems, anterior wall was almost fully resected.Sudden "explosion" with light flashes like fire inside the cavity of the uterus.Procedure was stopped immediately.Video recording was taken to show the burned lesion inside the patient.No perforation was seen so no further danger for bowel damage or damage to other organs.
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