The biosense webster, inc.Product analysis lab received the device on 24-apr-2023.The device evaluation was completed on 27-apr-2023.The product was returned to biosense webster (bwi) for evaluation.A visual inspection and deflection evaluation of the returned device was performed following bwi procedures.Visual inspection was performed, and the peek housing component was found broken with exposed parts.Then, the deflection test was performed, and it was found within specifications.The damage observed on the peek housing could be related to the handling of the device after the procedure, however, this cannot be conclusively determined.A manufacturing record evaluation was performed for lot 30838461m, and no internal actions related to the reported complaint condition were identified.The issue reported by the customer could not be replicated during the product investigation.Other issues or circumstances may have occurred during the usage of the device that compromised its performance.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent a cardiac ablation procedure with a navi-star¿ thermo-cool¿ electrophysiology catheter and the biosense webster inc, (bwi) product analysis lab observed that the peek housing component was broken with exposed parts.Initially, it was reported that during the operation, the catheter was unable to deflect or relax completely.A second device was used to complete the operation.There was no adverse event reported on patient.The deflection issue is not mdr reportable.The most likely consequence is an intraprocedural delay.The potential risk that it could cause or contribute to a serious injury or death is remote.This event is being reported because the biosense webster inc, (bwi) product analysis lab received the device for evaluation and found on 27-apr-2023 that the peek housing component was broken with exposed parts.This finding was assessed as mdr reportable.Therefore, the awareness date for this reportable lab finding is 27-apr-2023.
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