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Model Number K22074 |
Device Problem
Material Rupture (1546)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/16/2023 |
Event Type
malfunction
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Event Description
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In an attempt to get the gas flow running, purge was pressed, and the bottle lid blew off.The regulator was at over 1 bar, whereas the manual states it should be less than 0.5 bar.Then, while removing the inlet tube, the welded bottle join broke off.1216677-2023-00086 g85 mini incubator k22074 (b)(4).
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Manufacturer Narrative
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Coopersurgical is currently investigating the reported condition.
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Manufacturer Narrative
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Distribution history.The complaint product was purchased by csi (venlo) from origio - olstykke.Manufacturing record review.Manufacturing record review not applicable to this product.Incoming inspection review.Incoming inspection record review not applicable to this product.Service history record.Service history not applicable for this product.Historical complaint review.A review of the 2-year complaint history showed no similar reported complaint conditions.Product receipt.The complaint product has not been returned to coopersurgical as this is a field service complaint.Visual evaluation.This is a field service complaint, there was no product returned for evaluation.If further information becomes available at a later date this investigation will be amended accordingly.Functional evaluation.This is a field service complaint, there was no product returned for evaluation.If further information becomes available at a later date this investigation will be amended accordingly.Root cause.This is a field service complaint, (b)(4).There was no product returned for evaluation.If further information becomes available at a later date this investigation will be amended accordingly.While no definitive root cause could be reliably determined, this issue may have been due to installation and end user error.This is an isolated incident.While investigating this complaint it was determined that the reported condition was not related to embryo damage.The potential risk was to the end user.Reportability reassessment with updated information was determined on 5/18/2023.
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Event Description
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No additional information.
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Search Alerts/Recalls
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