SMITH & NEPHEW, INC. JRNY II ISRT XLPE DD RT SZ 7-8 9MM; PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, POLYMER/METAL
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Model Number 74025771 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/04/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Complaint reference number: case (b)(4).
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Event Description
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It was reported that, during tka surgery, it was noticed that the sterile pack of one (1) jrny ii isrt xlpe dd rt sz 7-8 9mm was not sealed.The procedure was resumed, without any delay, using a s+n back-up device.Patient was not injured as consequence of this problem.
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Manufacturer Narrative
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Section h3, h6: the visual inspection revealed only an opened carton box and the implant was returned.No inner pouch was returned for evaluation.A review made by the quality engineering team revealed that the inner packaging material was not returned for evaluation and no pictures provided of the unsealed inner pouch, therefore, a thorough investigation could not be rendered.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.According to the packaging sequence the sterile packaging should be sealed.At this time, we have no reason to suspect that the product failed to meet any specifications at the time of manufacture.Factors that could contribute to the reported event include damage during shipping and/or mishandling.Based on this investigation, the need for corrective action is not indicated.Should the inner packaging or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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