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Model Number 06P1601 |
Device Problem
False Positive Result (1227)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/10/2023 |
Event Type
malfunction
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Event Description
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The customer observed false reactive alinity s anti-hbc results for one sample while running on the alinity s system.The customer stated a sample generated an initial reactive result when ran on the alinity s system, serial number (b)(4).And then after repeating in duplicate on another alinity s system, serial number (b)(4).The results generated negative values.The customer decided to run 2 more tests on the (b)(4).Instrument and again generated reactive results again.Then the customer decided to replace the current alinity s anti- hbc reagent kit with a new kit and run the sample again in duplicate on (b)(4).The following data was provided (reference range: < 1.00 s/co is nonreactive, >/= 1.00 s/co is reactive): on (b)(6) 2023: initial result on (b)(4).With sid (b)(6) = 1.13 s/co (reactive); repeat result on (b)(4).With sid (b)(6) (same patient different sample id) = 0.35 and 0.39 s/co (nonreactive) the customer then decided to run the sample again on (b)(4).Due to conflicting results above: sid (b)(6) (same patient different sample id) = initial result on (b)(4).= 1.17 s/co (reactive); repeated result on (b)(4).With sid (b)(6) (same patient) = 1.10 s/co (reactive) service arrive onsite and performed some troubleshooting measures by replacing the anti-hbc reagent with a new kit and ran the sample again on (b)(4) with both sample ids (b)(6) generating results of 0.37 and 0.42 s/co (nonreactive).The service technician noticed the r1 probe bent and replaced it.There was no impact to patient management reported.
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Manufacturer Narrative
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A1 patient identifier:(b)(6).(same patient) all available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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Per the complaint text, the customer reported potential false reactive results on one donor sample when using alinity s system serial number (sn) (b)(6).The sample was retested and resulted nonreactive on (b)(6) and reactive on (b)(6).During troubleshooting, the ambassador identified sample probe r1 was not straight, and it was replaced.After replacing the reagent kit, the samples were retested on (b)(6) and found to be nonreactive.The ambassador determined the alinity pipettor probes (part number 03r96-01) were the cause of the issue and is the subject of this evaluation.The replacement of the part resolved the issue and the unit functioned as intended.A review of tracking and trending did not identify any related trends.A device history record was reviewed, and no non-conformances, potential non-conformances, or deviations were identified.Labeling was reviewed and adequately addresses the issue under review.Based on the investigation, no systemic issue or product deficiency was identified for the alinity s system, serial number (b)(6) and the alinity pipettor probes, part number 03r96-01.
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Event Description
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The customer observed false reactive alinity s anti-hbc results for one sample while running on the alinity s system.The customer stated a sample generated an initial reactive result when ran on the alinity s system, serial number (b)(6) and then after repeating in duplicate on another alinity s system, serial number (b)(6) , the results generated negative values.The customer decided to run 2 more tests on the (b)(6) instrument and again generated reactive results again.Then the customer decided to replace the current alinity s anti- hbc reagent kit with a new kit and run the sample again in duplicate on as1244.The following data was provided (reference range: < 1.00 s/co is nonreactive, >/= 1.00 s/co is reactive):
on (b)(6) 2023:
initial result on (b)(6) with sid (b)(6) = 1.13 s/co (reactive); repeat result on (b)(6) with sid (b)(6) (same patient different sample id) = 0.35 and 0.39 s/co (nonreactive).The customer then decided to run the sample again on (b)(6) due to conflicting results above:
sid (b)(6) (same patient different sample id) = initial result on (b)(6) = 1.17 s/co (reactive); repeated result on (b)(6) with sid (b)(6) (same patient) = 1.10 s/co (reactive).Service arrive onsite and performed some troubleshooting measures by replacing the anti-hbc reagent with a new kit and ran the sample again on (b)(6) with both sample ids ((b)(6) and (b)(6) ) generating results of 0.37 and 0.42 s/co (nonreactive).The service technician noticed the r1 probe bent and replaced it.There was no impact to patient management reported.
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Search Alerts/Recalls
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