It was reported the vinyl connecting tubes of simple pneumothorax aspiration accessory sets ordered were bent.Per customer, the devices were received and packed by the vendor in which the devices were folded to fit in a bag and be used as a "kit." due to how the devices were packed, the vinyl connecting tubes became bent and were not able to be used.No patient contact was reported.
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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Correction: h6 - annex a.Investigation evaluation: medline medical mart, a canadian distributor, reported to cook on 19may2023 that the connecting tubes in several cook simple pneumothorax aspiration accessory sets (rpn: c-casp-a-ford, lot number 14590076) were bent.The devices did not make patient contact and were never used.Reviews of documentation including the complaint history, device history record (dhr), and quality control procedures of the complaint device were conducted during the investigation.The complaint devices were not returned; therefore, no physical examinations could be performed.However, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the dhrs for the reported complaint device lot (14590076) revealed no non-conformances.Additionally, there are no other complaints on this product lot.Based on the available information, cook has concluded that the device was manufactured to specification and that there is no evidence suggesting nonconforming product exists either in house or in field.This product is not supplied with an instructions for use (ifu) pamphlet.Based on the information provided, no product returned, and the results of the investigation, a definitive root cause was determined to be traced to transportation/storage.The customer reported that the devices were found bent in the shipping box.No information was provided regarding damage to the shipping box.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the associated risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned or that a death or serious injury occurred; nor is it admission that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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