A veran respiratory territory manager was on-site during the following event.The patient was scanned on a new computed tomography (ct) scanner that did not have the veran protocol properly set up.This was not realized until the start of the case when the ct images were loaded onto the planning station via a compact disc (cd).The slice thickness was too high, and the scans had red caution symbols.The physician was unable to proceed with planning due to the scans not being performed with the veran ct protocol.The patient was already under anesthesia.The site re-scanned the patient with the correct protocol, then the physician proceeded with planning as normal.The plan was successfully exported, and the case was completed.Tissue samples were able to be obtained for pathology.There was reportedly a 30-minute delay due to the issue.There was no injury to the patient.There was no malfunction of any veran device.Although there was no impact on the patient, this report is being submitted due to the 30-minute procedure delay.
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