SIEMENS HEALTHCARE DIAGNOSTICS INC. ATELLICA IM FOLATE ASSAY; ACID, FOLIC, RADIOIMMUNOASSAY
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Model Number N/A |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/28/2023 |
Event Type
malfunction
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Event Description
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The customer reports observation of a discordant elevated result when running atellica im 1600 folate, lot 343.The initial result was reported to the physician(s), who did not question the result.The same sample was repeated on the same atellica im analyzer, and the result was lower.There are no allegations of patient harm, changes in treatment, or delay in diagnosis in association with the observed discordance.
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Manufacturer Narrative
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An outside the united states customer reports observation of a discordant elevated result when running atellica im 1600 folate, lot 343.The initial result was reported to the physician(s), who did not question the result.The same sample was repeated on the same atellica im analyzer, and the result was lower.There are no allegations of patient harm, changes in treatment, or delay in diagnosis in association with the observed discordance.The interpretation of results section of the atellica im folate instructions for use states: "results of this assay should always be interpreted in conjunction with patient's medical history, clinical presentation and other findings." siemens continues to investigate.
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Manufacturer Narrative
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Initial mdr 2432235-2023-00143 was filed on jun 08, 2023.Additional information ¿ july 07, 2023: an outside the united states customer reported the initial issue as a divergent repeat result of >-30% observed with a patient sample result tested on the atellica im instrument ih01085 lot 343 folate on (b)(6) 2023.Siemens evaluation included an assessment of reagent, instrument, and sample data.Reagent issues were ruled out based on a review of quality control (qc), which showed recovery within acceptable ranges, and no issues were reported with other patient samples.Siemens requested instrument logs.Given the length of time since the event, there were no more logs available to analyze.The customer reported that there have not been any issues with any divergent repeat results to date with patient samples tested on atellica im instrument ih01085 lot 343 folate, and agreed to notify siemens if the problem reoccurs.Review of atellica im fol lot 343 internal manufacturer release data shows the product is meeting all required specifications.Based on the available information, the cause of the discordant result is consistent with preanalytical variables.The return of the patient sample for further investigation is not warranted because the discordant result was not reproducible.The customer is operational.In section h6, the investigation finding, and investigation conclusion codes were updated.
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