Model Number GZ-130PA |
Device Problems
Communication or Transmission Problem (2896); Loss of Data (2903); Data Problem (3196)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/19/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that this unit is having frequent and lengthy communication loss (comm loss).Also, when batteries are being changed, the unit will not hold data and will dump the patient information.This causes the nurses to admit the patient again.The customer will send in the unit to be exchanged.There was no patient injury reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event Description
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The customer reported that this unit is having frequent and lengthy communication loss (comm loss).Also, when batteries are being changed, the unit will not hold data and will dump the patient information.There was no patient injury reported.
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Event Description
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The customer reported that this unit is having frequent and lengthy communication loss (comm loss).Also, when batteries are being changed, the unit will not hold data and will dump the patient information.There was no patient injury reported.
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Manufacturer Narrative
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Details of complaint: the customer reported that this unit is having frequent and lengthy communication loss (comm loss).Also, when batteries are being changed, the unit will not hold data and will dump the patient information.This causes the nurses to admit the patient again.The customer will send in the unit to be exchanged.There was no patient injury reported.Investigation summary: nihon kohden (nk) received the device on 06/09/2023.The nk repair center (rc) evaluated the device on 09/12/2023.The nk rc connected the unit to a cns, tested the unit for over 24 hours, and could not duplicate the complaint.A definitive root cause could not be determined since the complaint could not be duplicated.Additional information: b4 date of this report.D9 device available for evaluation? g3 date received by manufacturer.G6 type of report.H2 if follow up, what type? h3 device evaluated by manufacturer? h10 additional manufacturer narrative.Manufacturer references # (b)(4) follow up 001.
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Search Alerts/Recalls
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