On 21-may-2023, a spontaneous report from the united states was received via email regarding a female (age not provided) consumer who used a thermcare menstrual 8hr heat wrap.Medical history included menstrual cramps.Concomitant products were not provided.On an unspecified date in 2023, the consumer used a thermacare menstrual 8hr heat wrap for menstrual cramps.On an unspecified date in 2023, after applying the heat wrap, the consumer suffered discomfort from using the heating pad.She was left with an injury on her pubic area due to an excessive burn.She experienced pain and had insecurity from the burn.
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The root cause cannot be identified.There is limited device specific information provided, no batch number was available for evaluation.Without a batch reference number, a manufacturing and technical evaluation cannot be completed for the wrap involved in this case.No product quality related trend was identified for the subclass adverse event safety request for investigation for menstrual product.Care should be taken when using the device, following all safety and use information as provided with the wrap to avoid the risk of blisters and other skin irritations.The manufacturing operations employ quality control procedures which include in process testing, thermal testing and visual inspection, to ensure packaged product quality.
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