Device evaluation details: the device was returned to biosense webster inc (bwi) for evaluation and the evaluation has been completed.A visual inspection and temperature and impedance test of the returned device were performed following bwi procedures.Reddish material and a hole were observed on the pebax.The temperature and impedance test was performed and the device was found working properly.No temperature or impedance issues were observed.The failure observed on the tip of the device could be related to the issue reported by the customer; however, this can not be conclusively determined.Manufacturing record evaluation was performed for the finished device batch number, and no internal actions were identified.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.E1.Initial reporter phone: (b)(6).If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.(b)(4).
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It was reported that a patient underwent an atrial fibrillation (afib) ablation procedure with a thermocool® smart touch® sf uni-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a hole on the pebax.It was initially reported by the customer that during the operation, there was not rf delivered from the therapeutic catheter.A second device was used to complete the operation.There was no adverse event reported on patient.On 12-may-2023, the bwi product analysis lab (pal) received the complaint device for evaluation.On 17-may-2023, the bwi pal revealed that a visual inspection of the returned device found a reddish material and a hole in the pebax.These findings were reviewed and determined the issue of a hole in the pebax is an mdr reportable malfunction since the integrity of the device has been compromised.
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