(b)(4).Date sent: 6/14/2023.D4: batch # unk.Additional information was requested and the following was obtained: could you please specify if the sterility was compromised ? yes.Was any hole, tear or puncture in the tyvek or blister? a little hole.Were there any patient consequences? if yes, please describe.No, saw before so not used.Investigation summary: the product was returned to ethicon for evaluation.Visual inspection was conducted on the returned device.Visual analysis of the returned sample determined that the er320 devices was returned inside it's original packaging.Upon visual inspection, it was observed that the tyvek from the packaging was damaged; it was noted to have a hole in the tyvek, the hole was noted to be from the outside in.The event reported was confirmed and it is related to improper use of the device.Due to the damages found on the packaging, a possible cause for these conditions is due to improper handling during transit or storage; it appears that the package hit a pointy surface and this caused the reported event.As part of ethicon¿s quality process all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device lot 237c57 number, and no non-conformance's were identified.
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