Model Number HL-90 |
Device Problems
False Alarm (1013); Defective Alarm (1014); Device Displays Incorrect Message (2591)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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B3: date of event is unknown.No information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when required.
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Event Description
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It was reported, that the display reaches "50 c".And the over temperature alarm goes off.The users were unable to disarm the alarm or remediate the incorrect reading on the display.Patient involvement is unknown.
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Manufacturer Narrative
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Device evaluation: one device was returned for investigation.Visual inspection noted the device had a small dent in the global display and the microswitch lever was bent backwards.The reported event of over temperature alarm could not be duplicated.A curled backward microswitch lever from user damage was noted as the root cause of the issue.A review of the device history record (dhr) shows there were no observations or nonconformities recorded during manufacture to suggest an issue of this nature would occur with this lot of products.Replaced the microswitch, global display label, performed preventative maintenance and calibrated the device.The device passed functional testing after the completed repairs.
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Event Description
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Additional information was received: event occurred in biomedical engineering workshop.This was discovered prior to patient use.The event was still on going.There was no patient injury and no medical intervention.
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Search Alerts/Recalls
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