The field service representative reviewed the computer log files for the system, and it was determined that the tech pressed a positioning button, which enabled the device to move in the manner it did.The positioning button allowed for the wall stand to come down onto the patient.This was concluded to be an unintended, user induced incident and not a product malfunction of the device.The patient was stated to be doing well and no other medical intervention was required.The site was referred to the user manual for proper handling of the device.No other information is available at this time.Any additional information received will be filed as a follow up mdr.
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