It was reported the wire guide of a neff percutaneous access set unraveled prior to use during a transjugular intrahepatic portosystemic shunt (tips) procedure in the biliary tract of an unknown patient.Upon opening the package of the device, the wire guide was noticed to be unraveled.The procedure was completed by using another new device.As reported, the patient had no contact with the device and did not experience any adverse effects or require any additional procedures.
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Investigation-evaluation on 15jun2023, sinopharm group med-tech company, ltd.Located in (b)(6) reported to cook that on 14jun2023, upon opening a neff percutaneous access set (rpn: npas-100-rh-nt, lot 14789063), the wire guide was noticed to be unraveled.The discovery was made prior to patient contact.The procedure was completed using a new device.The patient had no contact with the device and did not experience any adverse effects or require any additional procedures.Reviews of documentation including the complaint history, device history record (dhr), and quality control procedures, as well as a visual inspection of the returned device were conducted during the investigation.One prior to use wire guide was returned to cook for evaluation.Upon visual inspection of the device, it was noted that the wire guide was unraveled.The unraveling was noted to begin 7 cm from the distal tip of the device.The welds of the wire guide were found to be intact per visual examination.A slight bend was noticed near the distal tip of the wire guide.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the dhrs for the reported complaint device lot (14789063) and the related subassembly lots revealed two related non-conformances.All nonconforming product was scrapped, and all remaining product in these lots were 100% inspected per quality control.The information provided upon review of the dmr, dhr, and returned device suggests that the device was not manufactured out of specification, and that there are no nonconforming devices in house or out in the field.This product is not supplied with an instructions for use (ifu) pamphlet.Based on the information provided, inspection of the returned device, and the results of the investigation, a definitive root cause had ben traced to transport damage.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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