Catalog Number 07251670190 |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/25/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The e801 analyzer serial number is (b)(6).Qc was acceptable.The customer repeated 5 other patient samples for troubleshooting purposes and the results were reproducible.The investigation is ongoing.H3 other text : na.
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Event Description
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The initial reporter complained of a discrepant low result for 1 patient sample tested for elecsys anti-ccp (anti-ccp) on a cobas e 801 analytical unit.The initial result was 14.4 u/ml.This result was reported outside of the laboratory where it was questioned by the patient.On (b)(6) 2023 the sample was repeated with results of 23.6 u/ml, 21 u/ml, and 20.8 u/ml.On (b)(6) 2023 the sample was repeated in the morning with a result of 30.2 u/ml.The sample was repeated later that afternoon with a result of 23.7 u/ml.All of the repeat results were more consistent with the patient¿s clinical condition.
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Manufacturer Narrative
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Calibration and qc were acceptable.Data from calibration and qc do not point to a general reagent or instrument issue.Sample quality issues were not identified from the camera images provided.Based on the information provided, the cause of the event could not be determined.The investigation did not identify a product problem.
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Manufacturer Narrative
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Additional anti-ccp repeat results were provided from the sample obtained on (b)(6) 2023: 18 u/ml, 17.2 u/ml and 17.1 u/ml.On (b)(6) 2023 the patient had an anti-ccp result of 30.54 u/ml.The sample from (b)(6) 2023 was repeated with a result of 0.8 u/ml.The low results are in question.The investigation is ongoing.
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Search Alerts/Recalls
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