Model Number 71953-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Hyperglycemia (1905); Diabetic Ketoacidosis (2364); Diaphoresis (2452); Decreased Appetite (4569)
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Event Date 12/01/2022 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested for investigation.A follow-up report will be filed once additional information is obtained.The date of incident is unknown.The dates entered in section b3 is based on the customer's report of "(b)(6) 2022".The device manufacturing date is unknown.The date entered in section h4 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An error message was reported with the adc device.Customer received an error 7 message on their meter display and was unable to obtain readings.As a result, customer experienced loss of appetite, "trigger", sweating and chills.Customer was taken to the hospital were they were administered a rapid insulin intravenously by healthcare professional.There was no report of death or permanent impairment associated with this event.
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Event Description
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An error message was reported with the adc device.Customer received an error 7 message on their meter display and was unable to obtain readings.As a result, customer experienced loss of appetite, "trigger", sweating and chills.Customer was taken to the hospital were they were administered a rapid insulin intravenously by healthcare professional.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history review) for the libre reader was reviewed and the dhrs showed the libre reader passed all tests prior to release.Clinical data was reviewed and confirmed that the precision strips continue to be safe, effective, and perform as intended in the field.Stability data for precision strips was reviewed and showed no anomalies or non-conformances that could have led to the complaint.A tripped trend review was conducted for the reported complaint and precision strips, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed, and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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