Other text: h6: health effect and evaluation codes: updated h10: manufacturing device history record review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.A product sample was received for evaluation.Visual and functional testing was performed.Visual inspection found device in good condition.Functional testing found the problem was not duplicated regarding "repair reason is due to unit wanting to pump showing ml and nothing hooked up to unit" issue during investigation.Checked device was programmed into "ml" mode.Note: device will not give ml reading or run with out an administration cassette is latch and lock to the device.Running three accuracy tests, the pump was found to be within manufacturing specifications.No actions taken for the issue.Device passed all functional testing.No problem found.Root cause cannot be determined as the sample was successfully tested and no discrepancies were detected.This issue will be monitored for any increase in occurrence.If the occurrence of this issue increases significantly, additional investigative action will be taken accordingly.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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