A search for non-conformances associated with this part/lot number combination did not reveal any production-related issues relevant to the complaint that occurred during manufacturing of the device.Returned items: delivery system (pusher), controller.Non-returned items: introducer, implant web ,microcatheter, dispenser hoop.The visual analysis of the returned items found the implant to be separated from delivery system after controller activation and not returned.Tested the returned device with an in-house and returned controller and gave green lights.The delivery system resistance was measured to be 72.1 (spec= 66-78), which is within specifications.The heater coil section was dissected to investigate any obstruction that could possibly prevent the implant from detaching, and the heater coil was found to be in good condition with signs of activation.Furthermore, the implant was not returned so the condition of the tether is unknown.The reported complaint is non-verifiable.The investigation of the returned web system found the implant to be detached with signs of heater coil activation.The issue of "automatically detaching" could not be confirmed with the condition the web device was found during the investigation.The investigation of the returned web device did not find any other damage or anomaly that would have caused or contributed to the reported complaint.H11 -corrections.Part and lot number received via email correspondence.Updates made to following sections: d1, d4, h4.
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