Model Number 8002950 |
Device Problems
Overheating of Device (1437); Temperature Problem (3022); Key or Button Unresponsive/not Working (4063)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/12/2023 |
Event Type
malfunction
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Event Description
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It was reported that upon assembly and performance testing it was found that the power off button was not functioning.The device would over temp during testing.No patient involvement was reported.
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Manufacturer Narrative
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Other, date of event is unknown, no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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Additional information received 5-july-2023 via email: issue was discovered prior to the patient use and no patient or clinical injury.There is no medical intervention required and the outcome of event is ongoing.The event occurred on 12- june-2023.
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Manufacturer Narrative
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Evaluation codes: updated device evaluation: one device was returned for investigation.Device failed flow rate test.Visual inspection found the device was missing the tank fill plug, had a cracked return tube, and the power off button does not work.The low flow rate can cause the device to "over temp" over time.It did not "over temp" during the investigation.The customer complaint was confirmed.Root cause was attributed to the power off button not working due to a broken membrane switch."over temp" caused by low flow rate due to the cracked return tube.What caused the damage could not be established.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.No actions taken at this time.Investigation only and device will be repaired when needed.Device will be sent to loaner pool.
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Search Alerts/Recalls
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