Catalog Number 329917 |
Device Problem
Inaccurate Information (4051)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/04/2023 |
Event Type
malfunction
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Event Description
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It was reported while using bd safeassist¿ safety pen needle 30g x 5mm (100 count) the label information was incorrect.There was no report of patient impact.The following information was provided by the initial reporter, translated from german to english: the customer informed us that the following products are labeled with a wrong pzn: we have subsequently had to establish that the following product is labelled with a wrong pzn: art.329917, correct pzn: 15320182, wrong labelling on the package pzn: 15320176.Delivery no.601328 order no.Psn-155670 40 x 100 bd safeassist 30g sich pen nadeln 8mm pzn: 15320182 art.329917 charge nr.3010167.Delivery no.598484 order no.Psn-155584 40 x 100 bd safeassist 30g sich pen nadeln 8mm pzn: 15320182 art.329917 charge nr.3010167.Delivery no.595766 order no.Psn-155497 restmenge 53 x 100 bd safeassist 30g sich pen nadeln 8mm pzn: 15320182 art.329917 charge nr.3010167.
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Manufacturer Narrative
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H3.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported while using bd safeassist¿ safety pen needle 30g x 5mm (100 count) the label information was incorrect.There was no report of patient impact.The following information was provided by the initial reporter, translated from german to english: the customer informed us that the following products are labeled with a wrong pzn: we have subsequently had to establish that the following product is labelled with a wrong pzn: art.(b)(4), correct pzn: (b)(4), wrong labelling on the package pzn: (b)(4).Delivery no.(b)(4) order no.(b)(4).40 x 100 bd safeassist 30g sich pen nadeln 8mm pzn: (b)(4) art.(b)(4) charge nr.(b)(4).Delivery no.(b)(4) order no.(b)(4).40 x 100 bd safeassist 30g sich pen nadeln 8mm pzn: (b)(4) art.(b)(4) charge nr.(b)(4).Delivery no.(b)(4) order no.(b)(4).Restmenge 53 x 100 bd safeassist 30g sich pen nadeln 8mm pzn: (b)(4) art.(b)(4) charge nr.(b)(4).
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Manufacturer Narrative
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H6: investigation summary: no samples/photos were returned for investigation.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.This complaint was confirmed to be a packaging graphics error therefore a review of the packaging process at the site is not required.
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Search Alerts/Recalls
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