Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Correction: d9, h3 investigation ¿ evaluation christchurch hospital located in christchurch, new zealand reported an event involving a neff percutaneous access set (rpn: npas-100-rh, lot 15162137).During the insertion process there was difficulty with the wire guide supplied with the device.The wire guide was removed and was found to be unraveled.No part of the device remained within the patient.The patient did not require any additional procedures or experience any adverse effects due to this occurrence.Cook became aware of this event on (b)(6) 2023.Reviews of the complaint history, device history record (dhr), and quality control were conducted during the investigation.The customer did not return the complaint device to the manufacturer for investigation.Therefore, no physical examinations were able to be performed.However, a document-based investigation evaluation was completed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the dhr for the reported complaint device lot (15162137) revealed a non-conformance relevant to the failure mode.The nonconforming products were scrapped.All of the remaining devices in the lot underwent quality control activities.A database search did not identify any other events associated with the reported device lot.Based on the available information, cook has concluded that there is no evidence suggesting nonconforming product exists either in house or in the field.Cook also reviewed product labeling.The neff percutaneous access set (rpn: npas-100-rh, lot 15162137) device is not supplied with instructions for use (ifu).However, the wire guide holder supplied with the device is equipped with a label attached indicating not to withdraw or manipulate the wire guide through the needle.Based on the available information, no product returned, and the results of the investigation, a definitive root cause was unable to be established.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the associated risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned or that a death or serious injury occurred; nor is it admission that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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