Model Number 490410 |
Device Problem
Structural Problem (2506)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/31/2023 |
Event Type
malfunction
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Manufacturer Narrative
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D.4.Medical device expiration date: unknown.E.1.Initial reporter phone #: (b)(6).H.3.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported while using bd prepstain slide processor the centrifuge dampers are worn and the instrument lid does not stay open.There was no patient impact nor erroneous results reported.The following information was provided by the initial reporter: "the reported failure mode reports that the dampers are worn and the instrument lid does not stay open.".
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Manufacturer Narrative
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H.6.Investigation summary: complaint reports lid failure on centrifuge associated with prepmate (catalog number 490410) serial number (b)(6).Complaint alleges centrifuge lid gas springs failure, no support for the lid to stay open.Customer advised no one was hurt or injured.Service replaced the gas springs on the centrifuge and post intervention the centrifuge was operating normally.Root cause attributed to faulty lid gas springs.This complaint is a confirmed failure of the instrument based on the service investigation.Dhr review is not required because the part that allegedly failed is not tested as part of the manufacturing process but is shipped separately and tested during installation.Review of risk management files confirms there are no new or modified risks associated with this failure mode.There are no corrective action plans or other corrections occurring.Bd quality will continue to monitor for trends associated with failure of "centrifuge.".
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Event Description
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It was reported while using bd prepstain slide processor the centrifuge dampers are worn and the instrument lid does not stay open.There was no patient impact nor erroneous results reported.The following information was provided by the initial reporter: "the reported failure mode reports that the dampers are worn and the instrument lid does not stay open.".
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Search Alerts/Recalls
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