Plant investigation: the clic device was returned to the manufacturer for physical evaluation.An external inspection of the received device found no discrepancies.However, the returned device failed the power-on test.When the device was attached to a crit-line monitor (clm) iv, it failed to power on.The device passed the usb cable continuity test.Further investigation found the resistance of fuse f100 of the power supply board to read out of specification.Upon further evaluation, thermal damage was observed on the fuse.No other discrepancies were found during the internal inspection.A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.Upon completion of the investigation, the reported issue was confirmed.
|
A user facility biomedical technician (biomed) reported to technical support that a crit-line clip (clic) device would not power on.Upon follow up with the biomed, it was stated that the device had been previously used.The biomed confirmed there was no patient involvement associated with the reported event.The device was reported to be available for manufacturer evaluation.Upon evaluation of the returned device by the manufacturer, thermal damage was identified on a fuse.
|