It was reported that, during set-up for a navio assisted tka surgery, it was notices that the machine did not boot up.The error "reboot and select proper boot device or insert boot media".It is selected to "boot device and press a key" and also restarted the console, but still the error is persistent.The case was done manually with s+n instruments.Since the issue occurred during machine setup, patient was not involved yet.No injuries were reported.
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It was reported that, during set-up for a navio-assisted tka surgery, it was noticed that the machine did not boot up.The error "reboot and select proper boot device or insert boot media" was shown.It was selected to "boot device and press a key" and the console was restarted as well, but still the error was persistent.The case was done manually with s+n instruments.No further complications were reported.
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The navio surgical system india, part number: rob00036, serial number: (b)(6), used for treatment was not returned for evaluation, therefore a device analysis was unable to be performed.A complaint history review for similar reported/confirmed complaints has identified prior events.A review of manufacturing records indicate the device met all specifications upon release into distribution.If a navio¿ surgical system failure occurs at any point during the surgical case, refer to the surgical technique guide for knee arthroplasty, recovery procedure guidelines tables for proper guidance regarding recovering to a fully manual procedure.A failure can consist of, but is not limited to, a system software crash, unrecoverable hardware failure, handpiece failure with no backup available, tracker array failure or loss of contact with bone that is unrecoverable, etc.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still adequate.A historical escalation event review was not completed.The product was not returned and no evidence was made available to link the complaint to an escalation event.Although the reported problem was not confirmed through a visual or functional evaluation, factors contributing to the reported symptom may have been associated with console software bug.Based on the investigation, no containment or corrective action is recommended or required at this time.Should any additional information be received the complaint will be reopened.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.
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