The device evaluation was unable to confirm the customer¿s reported problem of loosing energy.However, an e433 error occurred due to a defective high voltage power supply board.The evaluation also noted a cracked front panel at the bottom right corner.The recorded fault log found multiple errors of e433, e006, e486 and e187.No further information regarding the event was provided by the customer.The dhr showed that the device was manufactured according to valid instructions and met all specifications.The investigation is still in progress; however, if additional information becomes available, this report will be supplemented accordingly.
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The customer reported that during procedure, the high frequency electrosurgical generator was ¿losing energy¿.The device was returned for service and during the evaluation, the following reportable malfunction was identified: an e433 error due to a defective hvps board.The registered nurse at the user facility further reported the therapeutic robotic assisted bio-prostatectomy was completed with the same device without delay.The staff that performed the procedure stated the error code flashed on and off quickly and were unable to capture the exact code.No death or injury and no impact to patient or other has been reported.
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