Model Number ALLURA XPER FD20 |
Device Problem
Unstable (1667)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/08/2023 |
Event Type
malfunction
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Event Description
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It has been reported to philips that the table pivot will not lock into place.The device was inside of clinical use at the time of the event.It was reported that the patient fell off the table due to the issue, but that no harm was sustained due to the fall.Philips has started an investigation of this complaint.
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Manufacturer Narrative
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Philips has investigated this complaint.A philips field service engineer (fse) inspected the system onsite and found that the patient table pivot movement is defective.The brakes appear to be no longer locking when they should be locking.Fse disassembled the table covers and removed pivot brake assembly.Fse installed new pivot brake assembly and reassembled table covers.Pivot brake assembly is now engaging and functional.After the replacement, the system was returned to use in good working order.The codes were updated based on the investigation outcome.
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Search Alerts/Recalls
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