Model Number N/A |
Device Problems
Unsealed Device Packaging (1444); Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).G2 - foreign: japan.Investigation of this incident is currently ongoing.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.
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Event Description
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It was reported that the customer found the inner cement pouch opened on one side in the corner.Due diligence is in progress for this complaint; to date no additional information or product has been received.
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Event Description
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Upon reassessment of the reported event, it was determined a medwatch report should not have been filed as a breach of the inner seal does not compromise the sterility and safety of the device if the outer pouch is intact.There have been no complaints reported associated with issues of the outer pouch being compromised.The reported event does not meet the definition of a reportable malfunction as there was no patient harm that occurred as a result of this event nor has this event ever led to a serious injury associated with this product failure in the past with same or similar devices.Given this information, this medwatch will be voided.
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Manufacturer Narrative
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(b)(4).Upon reassessment of the reported event, it was determined a medwatch report should not have been filed as a breach of the inner seal does not compromise the sterility and safety of the device if the outer pouch is intact.There have been no complaints reported associated with issues of the outer pouch being compromised.The reported event does not meet the definition of a reportable malfunction as there was no patient harm that occurred as a result of this event nor has this event ever led to a serious injury associated with this product failure in the past with same or similar devices.Given this information, this medwatch will be voided.
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Search Alerts/Recalls
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