A.1.-a.5.There was no patient involvement.H10: livanova deutschland manufactures the s5 roller pump.The incident occurred in new delhi, india.Through follow-up communication with the customer livanova learned that the event occurred on (b)(6) 2023 at 11:10 am; it is not sure that an error message was displayed on s5 system following pump stop.The serial read-out of the pump (real time device parameters and setting recording file) was analyzed and confirmed that on the date of the event from 14:03 hand cranking was performed.At 13:15 an alarm that rotations per minute (rpm) went to zero is stored.Since it is not preceded by the manual turning of the encoder to zero rpm, it is reasonable to assume that an event stopped the pump.No specific error was found in the log files.Multiple pressure stops were found to be listed in the read-out.By design, the roller pump is stopped by pressure monitoring if the measured value exceeds the limit.Alarms can be overridden by the user from the s5 system panel.A livanova field service representative was dispatched to the facility to investigate the device and could not reproduce the reported issue.The involved pump ran for 5-6 hours continuously two days without any error message and without any abnormality.It was also tested at different rotations per minute (rpm) and at pressure-controlled mode with no deviation found.Based on all the information available, it cannot be ruled out that the reported event is not an irreversible malfunction and that the pump stopped due to an unresolved high pressure condition monitored through the pressure module.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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