Customer occupation: unknown.This report includes information known at this time.A follow-up report will be submitted should additional relevant information become available.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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As reported, a 'cook bakri postpartum balloon with rapid instillation components' was placed in the patient, but the doctor was unable to inject water into the catheter.The user changed the catheter and water was able to be injected and the procedure was completed.A section of the device did not remain inside the patient¿s body.The patient did not require any additional intervention due to this occurrence.The patient did not experience any adverse effects due to this occurrence.
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Blank fields on this form indicate the information is unchanged, unknown, or unavailable.Investigation ¿ evaluation.A representative of (b)(6) medical center informed cook on 06jul2023 of an incident involving a cook bakri postpartum balloon with rapid installation components (rpn: j-sosr-100500) from production lot 15044717.As reported, the balloon was placed in the patient, but the operator could not inject water into the balloon.The balloon was removed, and a new device was used to achieve hemostasis.Additional information about the incident was requested, and the customer declined to provide any to cook.No adverse effects were reported.Reviews of the complaint history, device history record (dhr), instructions for use (ifu), and quality control procedures, as well as a visual inspection and functional test of the returned device, were conducted during the investigation.The rapid installation component of the complaint device was returned for evaluation.The tubing was function tested, and water was able to successfully pass through without difficulty.Additionally, a document-based investigation evaluation was performed.In response to this incident, cook completed a review of the product device master record (dmr).It was concluded that the device aspect in question was functionally inspected by quality control and no notable gaps in production or processing controls were noted.There is no indication that a design or process related failure mode contributed to the reported event.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Cook also reviewed the device history record (dhr).The dhr for lot 15044717 and all related subassembly lots did not record any nonconformances relevant to the reported failure mode.A database search for complaints on the reported lot found no additional complaints reported from the field.Cook also reviewed product labeling.The product ifu, t_j-sosr_rev4 ¿bakri postpartum balloon,¿ provides the following information to the user related to the reported failure mode: how supplied: "upon removal from the package, inspect the product to ensure no damage has occurred." review of the device history record, complaint history, relevant manufacturing documents, and device failure analysis does not indicate that the device was manufactured out of specification and does not suggest items in the lot or similar devices in the field or in house are nonconforming.Based on the information provided, inspection of the returned device, and the results of the investigation, it was determined the cause of this event could not be established.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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