ABBOTT IRELAND DIAGNOSTICS DIVISION ALINITY I CMV IGG REAGENT KIT; ENZYME LINKED IMMUNOABSORBENT ASSAY, CYTOMEGALOVIRUS
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Catalog Number 07P42-22 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/05/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Section a1 - patient identifier: sids = (b)(6).This report is being filed on an international product, alinity i cmv igg, list number 07p42-22, that has a similar product distributed in the us, list number 07p42-24/-33.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer observed false nonreactive alinity i cmv igg result for a pregnant female patient.The patient underwent testing at another facility and the result was reactive.The patient returned on (b)(6) 2023 and repeat testing was performed.The alinity i cmv igg result was still nonreactive.The following data was provided: patient 2: (b)(6) 2023, sid (b)(6), cmv igg result = 0.3 au/ ml (nonreactive).(b)(6) 2023, sid (b)(6), cmv igm result = 0.26 index (nonreactive).Cmv igg result from another facility = reactive.(b)(6) 2023, sid (b)(6), cmv igg result= 0.4 au/ml (nonreactive).(b)(6) 2023, sid (b)(6), cmv igm result= 0.27 index (nonreactive).No impact to patient management was reported.
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Event Description
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The customer observed false nonreactive alinity i cmv igg result for a pregnant female patient.The patient underwent testing at another facility and the result was reactive.The patient returned on (b)(6) 2023 and repeat testing was performed.The alinity i cmv igg result was still nonreactive.The following data was provided: patient 2: (b)(6) 2023 sid (b)(6) cmv igg result = 0.3 au/ ml (nonreactive).(b)(6) 2023 sid (b)(6) cmv igm result = 0.26 index (nonreactive).Cmv igg result from another facility = reactive.(b)(6) 2023 sid (b)(6) cmv igg result= 0.4 au/ml (nonreactive).(b)(6) 2023 sid (b)(6) cmv igm result= 0.27 index (nonreactive).No impact to patient management was reported.
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Manufacturer Narrative
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The complaint investigation for false nonreactive alinity i cmv igg result included a review of data and information provided by the customer, search for similar complaints, ticket trending review, device history record review, and labeling review.In-house testing of retained reagent kit was also completed.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue.Ticket search by lot indicates that the reagent lot performs as expected for this product.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations with lot number 47298fn00 and complaint issue.Labeling was reviewed and found to be adequate.Clinical sensitivity testing was performed using an in-house retained reagent kit of the complaint lot.All specifications were met which indicates the lot is performing as expected.Based on our investigation, no systemic issue or deficiency with the alinity i cmv igg reagent for lot 47298fn00 was identified.
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