During a procedure on (b)(6) 2023, the water spray function was not producing as much water flow as it should.Under previous repair, srn (b)(6), the device auxiliary water channel had been cleared during said servicing.After the needed repair had been completed, the device had passed outgoing qc inspection with no functional issues noted prior to returning to the customer.The device in question was returned to the lab on (b)(6) 2023 for evaluation under srn (b)(6).Upon investigation, the lab confirmed the customer's reported issue with the auxiliary water channel function.The issue was found to be due to a slight restriction in the auxiliary water channel opening at the c-cover.The water channel in question had a clog that had been cleared during the previous servicing, however there was still a small amount of excess adhesive present in the auxiliary water channel opening at the c-cover which partially restricted the flow out of the channel.It was concluded that the blockage was due to technician error during previous device servicing.Technicians will receive refresher training on wi-flex-005.014.To address the customer's concerns the following repairs were performed on the device: aux901: auxiliary water channel cleared (190 series), and noz903 a/w nozzle glue refurbished (190 series).On (b)(6) 2023 the repaired device passed outgoing qc inspection and was returned to the customer.No further investigation is required.
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