During the time of the event, the patient allegedly used coaguchek xs meter serial number (b)(6) with test strip lot number 67192316 (expiration date = 31-jul-2024).The meter and strips were requested for investigation.A replacement product was sent.The product has not been received at this time and is not expected to be returned.If the product is returned in the future, a follow-up report will be submitted.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.Product labeling states: "the coaguchek system uses human recombinant thromboplastin.Therefore, the comparability to other human recombinant thromboplastins is best, whereas deviations can occur when compared to methods using other thromboplastins.However, those deviations between thromboplastins of different origin (e.G., rabbit based) are not specific to coaguchek products.Similar differences can be observed when a human recombinant thromboplastin-based laboratory method is compared to other laboratory methods." after the reported event, the customer reported result discrepancies with the same device and this is documented in the medwatch with mfg report number 1823260-2023-02269.Section e3: occupation is patient/consumer.
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