The device was received at the local service facility for investigation.The technical service report indicates: pi#: (b)(6).Ro#:(b)(4).Account: (b)(6) hospital.Reported by the customer: faulty port connector.P/n #: (b)(6).S/n: (b)(6).Summary of evaluation: faulty transition board, picture is too bright when camera connected repair details: transition board replaced.Qip completed.All tests passed.Qip# 11314 rev.U.Probable root cause: ¿ cables.¿ hdmi cables.¿ connectors.¿ digital board.¿ power supply.¿ filter / fuse.¿ ac inlet board.¿ main board.¿ transition board.¿ intermittence between transition board and ch connector.¿ software.¿ camera head (sensor, sensor cable).¿ coupler (dust on optics, scratched optics, broken / shifted lenses, focusing mechanism, endoclamp, zoom ring).¿ problem toggling light source.¿ connected monitors.¿ leaking.¿ poor grounding (e.G camera head connection from cable to transition board.).¿ no/incorrect communication with light source.¿ soaking cap disconnection during sterilization.¿ electromagnetic interference (emi) from rf communication, hf surgical instruments, esd, or power surge.¿ cybersecurity attack.¿ pendulum ch inertial measurement unit (imu).¿ use error.The reported failure mode will be monitored for future reoccurrence.
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