It was reported the disposable caused "high pressure alarm" following disposable change this afternoon.Used last batch received, and alarm a few minutes after change.Tested 2 disposables on his 2 devices, same thing.Prepared another disposable from another batch and no more alarms.No obstacle observed along the infusion line.No problems with preparation.No problems with the catheter.Device is available for return.Operator of device is the patient.
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No product was returned.We are unable to confirm the reported complaint.If the product is returned, the manufacturer will reopen this complaint for further investigation.A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.No product was returned; therefore, no visual and functional tests were performed, the reported complaint could not be confirmed, and the root cause could not be determined.
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