SMITH & NEPHEW, INC. JOURNEY UNI TIBINRT S3-4LM/RL10MM; PROSTHESIS, KNEE, FEMOROTIBIAL, NON-CONSTRAINED, CEMENTED, METAL/POLYMER
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Model Number 71422253 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/29/2023 |
Event Type
malfunction
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Event Description
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It was reported that during set up for an uka surgery, when opening the sealed package and sealed box of the journey uni tibinrt s3-4lm/rl10mm device, the plastic outer packaging looked as if it was not sealed at all.The procedure was resumed, using a s+n back-up device but it is unknown if there was any delay.Since incident occurred before procedure; patient was not yet involved.
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Manufacturer Narrative
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H10: internal complaint reference: (b)(4).
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Manufacturer Narrative
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Results of investigation: the device was not returned for evaluation.However, the photographs were reviewed, and revealed that the inner packaging is unsealed.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review made by the quality engineering team revealed that the defect as described in the complaint could not be confirmed as a manufacturing defect.It is highly improbable that an open package would go unnoticed through the multiple inspection steps in the packaging process, including label application and shrink wrapping.The root cause of the complaint could not be determined at this time.Moreover, this is a low severity failure since it would be identified during surgical preparation and, therefore, allow for a different insert to be selected and used for the surgery.Based on this information, no additional actions will be taken due to low overall risk of this complaint.Should additional complaints be submitted, this one will be referenced and reviewed for occurrence and overall risk evaluation.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.According to the packaging sequence, the component should be firstly placed inside the inner pouch and sealed.Then, the inner pouch should be placed inside the outer pouch and sealed.None of the pouches should be left open.Based on the production order review and the quality engineering investigation performed, we cannot confirm a manufacturing issue associated to the alleged product.A factor that could contribute to the observed failure in the pictures is damage from mishandling from the end user.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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Event Description
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It was reported that during set up for an uka surgery, when opening the sealed package and sealed box of the journey uni tibinrt s3-4lm/rl10mm device, the plastic inner packaging (sterile cover) looked as if it was not sealed at all.The procedure was resumed, using a s+n back-up device but it is unknown if there was any delay.Since incident occurred before procedure; patient was not yet involved.
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Search Alerts/Recalls
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