Model Number 21-2111-0300-01 |
Device Problem
Insufficient Information (3190)
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Patient Problem
Insufficient Information (4580)
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Event Type
malfunction
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Event Description
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It was reported that the pump has an unknown issue.No adverse patient effects were reported by the customer.
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Manufacturer Narrative
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Other, other text: a supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Manufacturer Narrative
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Other text: b3: date of event is unknown, no information has been provided to date.Device evaluation: one device was returned for investigation.The tamper seal was not removed or broken.Visual inspection noted the device was used and decontaminated.Device did not come in original box.Physical condition of the device note a lifting down stream occlusion (dso) sensor.Review of the event history/error log found "6/9/2023 4:49:16 pm high alarm displayed: cassette not attached properly 5/17/2023 and 5:48:44 pm high alarm displayed: downstream occlusion".The complaint was confirmed.Both reported problems "cassette" and "downstream occlusion" were duplicated.Performed calibration to test downstream, which failed.Inserted cassette to device and "cassette not attached properly" alarmed.Root cause was attributed to an inoperable dso sensor.What caused the dso sensor to be inoperable was not determined.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.
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Search Alerts/Recalls
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