G2 email is: (b)(4).No product was returned.Reviewed manufacturing bill of materials (bom) of the trauma tower and pressure chamber.Pressure chambers and trauma tower are built, packaged, and shipped separately.The manufacturing bom of tower does not include pressure chamber as part of the packaging process.The failed pressure chamber was returned on complaint (b)(4) where the investigation determined incorrect assembly resulted in the attachment tab of the pressure gauge to break off and dislodge.No fault found with the tower.Pressure chamber are built and shipped separately.A replacement pressure chamber request was processed to the customer.
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