The customer reported to olympus, the halo pks cutting forceps, are not conducting any cautery, and the instrument is not firing at all.There were no reports of patient harm.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.Sections d4, e2, and e3 were corrected with information that was inadvertently omitted from the initial report.Sections d9, h4, h6, and h10 were updated.Additional information about the event was requested, but not available.If new information is received, an additional supplemental report will be submitted.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the device was returned inside a cardboard box with air cushion packaging material.None of the original packaging was received.The jaws were received in the "open" position and the lock was in the "on" position.Th definitive root cause of the firing issue could not be determined.When the jaws were closed, there was a bad mesh, which is likely due to the bent jaws.The blade was still able to be extended when the jaws were closed with no issues.The jaws were able to be opened and closed with no issues.The locking mechanism worked as intended in both the "on" and "off" positions.The blade was sharp and had no issues extending and retracting.It is possible that the bent jaws caused a bad mesh, which may have resulted in excessive grasping errors when attempting to coagulate.Olympus will continue to monitor field performance for this device.
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