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Catalog Number 03003523001 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/05/2023 |
Event Type
malfunction
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Event Description
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The initial reporter questioned high results for 4 patient samples tested for chloride electrode (cl) on a cobas integra 400 plus.Discrepant results were provided for 1 patient sample.The initial result was 138 mmol/l.The sample was repeated 3 times with results of 119 mmol/l, 126 mmol/l, and 239 mmol/l.The customer did not know which result was correct.The results for this patient were not reported outside of the laboratory.
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Manufacturer Narrative
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The integra 400 plus serial number was (b)(6).The customer was also having qc issues.Calibration was last performed on (b)(6) 2023 with acceptable results.On the day of the event, qc was within the acceptable ranges at 7:28 a.M.The customer repeated qc multiple times between 1:00 p.M.And 2:00 p.M.And the results were outside of the acceptable ranges.The field service engineer (fse) found the issue was due to the cl electrode.The cl electrode was replaced.The fse confirmed all mechanisms were working properly and qc was acceptable.The maintenance actions (replacing the electrode) resolved the issue.
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Search Alerts/Recalls
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