Siemens conducted a retrospective review and reevaluated this complaint.Siemens has now deemed that this complaint now meets the requirement for reporting under 21 cfr 803.Siemens has completed an investigation of the event.Logfiles were not available for further investigation.Therefore, an investigation was conducted with the information available.The issue was most likely caused by a defective communication board of the table resulting in a loss of communication between the artis system and maquet table.The service engineer replaced the communication board of the maquet table and the problem has not been reported again.The occurrence rate of the identified cause has been checked and no error accumulation has been identified.A possible error accumulation or even a systematic error, which would lead to a corrective action of the installed base, could not be determined by the investigation.
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