The device history record (dhr) was reviewed showing manufacturing and inspection of the product was performed as per applicable procedures and validated process.All processes and controls were found to be followed correctly.Two pictures and one sample were received for evaluation.The sample was visually checked, and it was observed that the tube was distorted.The reported condition was confirmed.A root cause could not be determined.No action plan is required at this point.As awareness, production personnel received retraining regarding the reported condition.This complaint will be used for tracking and trending purposes.
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