Model Number HL-90 |
Device Problem
Circuit Failure (1089)
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Patient Problem
Insufficient Information (4580)
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Event Type
malfunction
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Event Description
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It was reported that the device had main board issues.Patient involvement is unknown.
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Manufacturer Narrative
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Other text: b3: date of event and d4: udi section are unknown, no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Manufacturer Narrative
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Device evaluation: one device was returned for investigation.Visual inspection noted impact damage on the front of the device.The issue with the main board is liquid crystal leakage in the lcd confirming the customer complaint.Root cause was attributed to impact damage to the front of the device.No action taken due to the condition of the device.It is deemed beyond economical repair and will be scrapped.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.
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Search Alerts/Recalls
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