Evaluation codes: updated device evaluation: one device received for investigation.Visual inspection noted: device received very dirty, power switch is damaged and connected to the old style printed circuit board (pcb), water tank is stained with rust, corroded quick connect, pole clamp is discolored, microswitch was stuck onto plate clip, front cover and enclosure have multiple deep scratches.Functional testing found the device started alarming immediately.Root cause was attributed to a faulty pump.Failed water pump no longer recirculating water due to wear of age.Device manufactured in 2005 and first time in for service.The product's history records were reviewed and there were no non-conformance's nor service-related issues that would have resulted in the reported complaint.No action taken due to the condition of the device.It is deemed beyond economical repair and will be scrapped or returned to the customer.
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